Client services / 01
Shipping & delivery.
We ship throughout serviceable locations in India with tracking from dispatch to delivery.Last updated · 12 September 2026
Order processing
Orders are normally processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays are processed on the next business day.
Delivery timeline
Estimated delivery is 3–7 business days after dispatch for most serviceable Indian pincodes. Remote locations may require an additional 2–4 business days. The delivery estimate shown at checkout is indicative and can change because of weather, local restrictions or courier delays.
Shipping charges
Standard shipping within India is complimentary. Any exceptional charge for expedited or remote-area delivery will be shown clearly before payment.
Courier and tracking
Orders may be fulfilled through Shiprocket and courier partners including Delhivery, Blue Dart, Xpressbees or DTDC, depending on the destination. Once dispatched, tracking details are sent to the customer’s registered email address or phone number.
Delivery attempts
Please provide a complete address and reachable phone number. If delivery fails after the courier’s permitted attempts, the parcel may return to us. Re-shipping charges can apply when the address or contact details supplied by the customer were incomplete or incorrect.
Damaged or missing parcel
Contact us within 48 hours of delivery if the package arrives visibly damaged, contains the wrong item or is missing an item. Keep the packaging and share clear photographs so we can investigate with the courier.
